Small Town Bank struggling with desperate snail mail solicitations.
Pioneer Bank in Roswell, New Mexico United States of America has had many marketing slogans ranging from "An Old Friend" to "Our Neighbor".
We had a 30 year 4.1% mortgage with them which was recently terminated for reasons they did not disclose. We paid our monthly payment on time without fail, but Pioneer Bank still chose to send our mortgage to another loan processor.
They brag about "serving our community for 118 years", but they don't serve anybody that is not profitable to them. Their desperation is evident as you can see in the snail mail solicitation below where they are giving away a Prodyne Fruit Infusion Pitcher. They also offer a completely free checking account. WOW how progressive can you be in an era where all checking has been completely free for the last 10 years!
Our realtor assured us that our home town bank would take care of us. Why wouldn't we be reassured by professions as honorable at real estate agents and banking? PB is getting squeezed to death by online banks like Capital One and American Express who can out scale them and destroy them as they should be. Happy hunting my "Old Friend"
All of our insurance and banking needs are efficiently processed by non Mom and Pop businesses hundreds of miles from Alien City. I think that Pioneer Bank Building would be a great location for a Cracker Barrel or Black Eyed Pea restaurant. Don't Yall!?
We had a 30 year 4.1% mortgage with them which was recently terminated for reasons they did not disclose. We paid our monthly payment on time without fail, but Pioneer Bank still chose to send our mortgage to another loan processor.
They brag about "serving our community for 118 years", but they don't serve anybody that is not profitable to them. Their desperation is evident as you can see in the snail mail solicitation below where they are giving away a Prodyne Fruit Infusion Pitcher. They also offer a completely free checking account. WOW how progressive can you be in an era where all checking has been completely free for the last 10 years!
Our realtor assured us that our home town bank would take care of us. Why wouldn't we be reassured by professions as honorable at real estate agents and banking? PB is getting squeezed to death by online banks like Capital One and American Express who can out scale them and destroy them as they should be. Happy hunting my "Old Friend"
All of our insurance and banking needs are efficiently processed by non Mom and Pop businesses hundreds of miles from Alien City. I think that Pioneer Bank Building would be a great location for a Cracker Barrel or Black Eyed Pea restaurant. Don't Yall!?
I hear you all the say on your problems and complaints about Pioneer Bank. I closed all my accounts there back in 2017 because of an unpleasant experience with a customer service rep named Brenda.
ReplyDeleteI was charged overdraft fees even though my paycheck was posted in their online system in plenty of time to avoid the penalties. I paid for overdraft protection, so in either case I should not have been charged additional fees!
Our friend in Littleton, Colorado went through the same BS as you did over his home mortgage which resulted in pathetic customer service. I believe the name of the arrogant attendant was Carla.